Gatha Terms of Service
Last updated: 8th July 2026
Version: 1.1
Welcome to Gatha. These Terms of Service ("Terms") are the agreement between you and us that governs your use of Gatha. Please read them before using the service. By creating an account or using Gatha, you agree to these Terms and to our Privacy Policy, which explains how we handle your personal data.
We have written these Terms in plain English wherever the law allows. If anything is unclear, contact us using Section 22 and we will explain it.
1. Who we are and what these Terms cover
Gatha is a trading name of UK Homes Network Ltd, a company registered in England and Wales (company number 15316798) with its registered office at 5 Stubbs Grove, Coventry, West Midlands, CV2 3GD]. In these Terms, "Gatha", "we", "us" and "our" mean UK Homes Network Ltd.
These Terms cover:
the Gatha mobile app for iOS and Android (the "App")
the Gatha web app at app.gatha.uk
the Gatha website at gatha.uk
together, the "Service".
Gatha is a professional networking platform for people working in and around UK property and trades. It connects developers, investors, agents, lenders, trades professionals and service providers.
If you are joining from the UK Homes Network app: when your account is migrated to Gatha and you first log in, these Terms replace the previous UK Homes Network terms provided by Disciple Media. From the migration date, these Terms govern our hosting of migrated accounts and content, and your continued use of the Service after migration constitutes acceptance of them. You will also be asked to review and accept these Terms at your first login before continuing. Our Privacy Policy explains the additional protections that apply to migrated members.
2. Who can use Gatha
You must be at least 18 years old to use Gatha. There are no exceptions. By creating an account you confirm that you are 18 or over.
You may use Gatha as an individual or on behalf of a business. If you use Gatha on behalf of a business, you confirm you have authority to bind that business to these Terms, and "you" includes that business.
Some parts of these Terms apply differently depending on whether you are a consumer (an individual acting wholly or mainly outside your trade, business, craft or profession) or a business user. Where that matters, we say so. Nothing in these Terms affects your statutory rights as a consumer.
3. Your account
You must provide accurate information when registering and keep it up to date.
You are responsible for keeping your login credentials secure and for everything done through your account. Do not share your account or password with anyone else.
Tell us immediately via Section 22 if you believe your account has been compromised.
You may hold one personal account. Businesses may hold a company account where that feature is offered.
You must not impersonate any person or misrepresent your identity, qualifications or affiliations. On a platform where members may make professional and financial decisions based on who they are talking to, misrepresentation is treated as a serious breach.
4. Your licence to use Gatha
We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms. We do not sell the App or any software to you; we and our licensors remain the owners.
You may use Gatha for your genuine professional networking, business development and community participation. Unlike a purely consumer app, we expect and welcome commercial activity within the community rules, such as promoting your services in appropriate spaces. What you may not do is set out in Section 5.
You may not:
copy, modify, reverse engineer, decompile or create derivative works of the Service, except where the law expressly permits it despite this restriction
resell, sublicense or commercially exploit the Service itself, as opposed to your own services promoted through it
access the Service by automated means (bots, scrapers, crawlers) or harvest members' data or content, without our prior written permission
interfere with or disrupt the Service, other members' use of it, or the systems that run it
5. Community rules
Gatha only works if members can trust what they see. You must not post, send or transmit content that:
is unlawful, or promotes or facilitates unlawful activity
is hateful, harassing, threatening, abusive or defamatory
is pornographic or sexually explicit
incites or depicts gratuitous violence
is fraudulent, deliberately misleading, or misrepresents an investment, property, project or professional credential
is spam or an unauthorised commercial communication outside the spaces provided for promotion
discloses another person's personal contact details or private information without their consent
infringes anyone's intellectual property or other rights
contains viruses, malware or code designed to disrupt or damage software, hardware or data
If you post a job, project or work opportunity, it must be genuine and accurately described, and must comply with applicable law, including the Equality Act 2010. You are the party responsible for your listing and for your conduct towards anyone who responds to it.
Our Community Guidelines, available in the App, give practical detail on these rules and form part of these Terms. Where these Terms and the Community Guidelines conflict, these Terms prevail.
A specific note on financial content: members frequently discuss deals, investments and finance. Content posted by members is not vetted by us, is not financial advice, and must not be presented as advice unless the poster is appropriately authorised. If your activity on Gatha is regulated activity (for example under the Financial Services and Markets Act 2000), you are responsible for your own compliance, including financial promotions rules.
6. Your content
6.1 Ownership
You own the content you post to Gatha: your posts, comments, photos, videos, messages and profile material ("Your Content").
6.2 The licence you give us
So that we can run the Service, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, adapt (for technical purposes such as formatting and thumbnails), display, distribute and communicate Your Content, strictly for the purposes of:
operating, providing and improving the Service
displaying Your Content to other members in accordance with your settings
promoting the Service, but only within the Service and on our own websites and social media channels, only using content you have posted publicly, and we will stop using specific content for promotion if you ask us to
This licence may be exercised by our service providers (such as our hosting and content delivery providers) solely to provide the Service on our behalf.
This licence ends when you delete Your Content or your account, except that: (a) deleted content may persist in encrypted backups for a limited period as described in our Privacy Policy; (b) content you shared with others (such as messages you sent, or reshares of your posts) may remain visible to those recipients; and (c) we may retain content where required for legal, safety or moderation purposes as described in our Privacy Policy.
We do not acquire ownership of Your Content, we do not sell Your Content, and we will not share your personal data with commercial partners except as set out in our Privacy Policy, which requires your explicit opt-in consent for individual-level sharing.
6.3 Your responsibilities for Your Content
You confirm that you own Your Content or have the rights needed to post it and grant the licence above, and that it complies with Section 5. You are solely responsible for Your Content and for your interactions with other members.
Posts and comments are visible to other members and should be treated as public within the community. Private messages are confidential between participants, subject to the safety provisions in Section 8.
6.4 Feedback
If you send us ideas or suggestions about the Service, we may use them without obligation or payment to you. This does not apply to Your Content generally, only to feedback about Gatha itself.
7. Our content and intellectual property
The Service, including its software, design, branding, logos, and all content we create, is owned by us or our licensors and protected by intellectual property laws. Except for the licence in Section 4, these Terms grant you no rights in our intellectual property. You may not use the Gatha or UK Homes Network names, logos or branding without our prior written consent.
8. Safety, moderation, enforcement and appeals
We take our duties under the Online Safety Act 2023 seriously. This section explains how content and conduct issues are handled.
8.1 Reporting and blocking
Every post, comment, message and profile can be reported in-app.
You can block any member, which prevents them contacting you or seeing your content.
8.2 Moderation and enforcement
Our moderation team reviews reports and may also proactively review public content. Where we reasonably believe these Terms or the Community Guidelines have been breached, we may take proportionate action including: removing or restricting content, applying warnings, limiting features, suspending an account, or permanently banning an account. For serious breaches, including fraud, threats, hate speech or risks to member safety, we may act immediately and without prior warning.
We may access otherwise private content, such as a reported message, where necessary to investigate a report, protect members, or comply with the law. We do not read private messages in the normal course of business.
We may disclose information to law enforcement or regulators where legally required or where necessary to protect someone from serious harm.
8.3 Appeals
If we remove your content or restrict your account, we will tell you what was actioned and why, unless the law prevents us or doing so would compromise an investigation or someone's safety. You may appeal any moderation decision by contacting us via Section 22 within 28 days. Appeals are reviewed by someone other than the original decision-maker where practicable, and we will respond with the outcome and brief reasons. If you have reported content and are unhappy with our decision not to act, you may use the same route.
9. Subscriptions and payments
9.1 Free and paid tiers
Core Gatha membership is free. We offer paid subscriptions, currently including Gatha Verified at £9.99 per month, and may introduce others (such as company tiers). Prices, features and availability are shown at the point of purchase and may vary by platform.
9.2 How you pay
On iOS, subscriptions are purchased through your Apple App Store account and billed by Apple. Apple's payment terms apply alongside these Terms.
On the web, subscriptions are billed by us and processed by Stripe. We never see or store your card details.
9.3 Auto-renewal
Subscriptions renew automatically at the end of each billing period until cancelled. We will make renewal terms clear before you subscribe and will send reminders where required by law.
9.4 Cancelling
iOS subscriptions: cancel in your Apple ID subscription settings. Deleting the App does not cancel the subscription.
Web subscriptions: cancel in your Gatha account settings or by contacting us. Cancellation is available without unnecessary steps.
Cancellation takes effect at the end of the current billing period, and you keep the paid features until then. Except where Section 9.5 or your statutory rights apply, periods already paid for are not refunded.
9.5 Your cooling-off rights (consumers)
If you are a consumer, you normally have a 14-day right to cancel a subscription purchased online and receive a refund. Because a subscription is a digital service that starts immediately, at the point of purchase you will be asked to acknowledge that the service begins straight away; if you cancel within the 14 days, you will be refunded less a proportionate amount for the period you have already had. For iOS purchases, refund requests are handled by Apple through their refund process, as Apple is the merchant of record.
9.6 Price and feature changes
We may change subscription prices or materially change what a subscription includes. If we do, we will give you at least 30 days' notice before the change affects you, and you may cancel before it takes effect. Changes never apply retrospectively to a period you have already paid for.
9.7 What Gatha Verified is (and is not)
Gatha Verified is our premium membership tier. It currently includes: full analytics covering profile views, post performance and engagement; the ability to feature a website link on your profile; discounts to our live events; and scheduled posts. Features may be added or changed as described in Section 9.6, and current features are always listed at the point of purchase.
A Gatha Verified badge indicates a premium membership. It does not mean we have checked, vetted or verified that member's identity, qualifications, credentials, regulatory status, creditworthiness or business. It is not an endorsement, recommendation or guarantee by us of any member. You remain responsible for your own due diligence before dealing with any member, whether they hold a Verified badge or not.
10. Dealing with other members and third parties
Gatha introduces members to each other; we are not a party to any deal, transaction, tender, engagement or contract between members. We do not vet members' claims, projects, properties or credentials (except to the limited extent described in Section 9.7), and we are not an estate agency, broker, lender, or financial or legal adviser.
The Service may link to third-party websites and services, including links posted by members. We do not control them and are not responsible for their content or your dealings with them.
11. Privacy and data
Our Privacy Policy at gatha.uk/privacy-policy explains what personal data we collect, why, who processes it, and your rights, including our data insights activity and the strict opt-in consent required before any individual-level data is shared with partners. The Privacy Policy forms part of your agreement with us.
12. Availability and changes to the Service
We work to keep Gatha available and reliable, but we do not guarantee the Service will be uninterrupted or error-free. We may need to suspend parts or all of the Service for maintenance, updates or security. We may change, add or withdraw features as the Service evolves; if we make a change that materially reduces what a paid subscription includes, Section 9.6 applies.
You are responsible for your own device, operating system, internet connection and any network charges. We support recent versions of iOS and Android as described in the app store listings.
13. Changes to these Terms
We may update these Terms from time to time, for example to reflect new features, legal requirements or changes to our business. For material changes we will give you reasonable advance notice in the App or by email, and the updated Terms will not apply to you until that notice period has passed. If you do not agree to updated Terms, you may close your account before they take effect, and if you have a paid subscription you may cancel it, with a pro-rata refund of any period you have paid for but will not use because of the change.
14. Suspension, termination and closing your account
14.1 By you
You may close your account at any time in the App or web settings, or by emailing us via Section 22. Closure is handled as described in our Privacy Policy. If you have an active iOS subscription, you must also cancel it with Apple, as Apple controls that billing relationship.
14.2 By us
We may suspend or terminate your account:
for breach of these Terms or the Community Guidelines, following the enforcement approach in Section 8 (immediate action for serious breaches, proportionate steps otherwise)
where required by law
if we discontinue the Service, in which case we will give you reasonable notice and refund any paid period you will not receive
If we terminate your account for breach, we may refuse to allow you to open a new account. Termination does not affect rights and obligations that have already arisen. The appeals route in Section 8.3 applies to account suspensions and terminations.
14.3 Paid subscriptions if your account is terminated for breach
If you are a consumer and we terminate your account for breach, we will refund the proportion of any subscription period you have paid for but will not receive, except to the extent your breach has caused us loss, in which case we may set that loss off against the refund. For subscriptions purchased through Apple, refunds are handled through Apple's refund process, as Apple is the merchant of record, and we will support your request where this clause entitles you to a refund. If you are a business user, no refund is due for the remainder of a subscription period where your account is terminated for breach.
15. Intellectual property complaints
If you believe content on Gatha infringes your copyright or other intellectual property rights, contact us via Section 22 with: your contact details; identification of the material and where it appears in the Service; and a statement that you are the rights holder or their authorised representative, with supporting evidence. We will review promptly and remove or disable access to infringing material where appropriate. We may notify the member who posted it and give them an opportunity to respond.
16. Our liability to you
Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited under the law of England and Wales.
If you are a consumer: we are responsible for foreseeable loss and damage caused by our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable when you accepted these Terms, or loss caused by events outside our reasonable control. We supply the Service for private and business networking use; if you are a consumer we are not liable to you for loss of profit, loss of business or business interruption. Nothing in these Terms limits your statutory rights, including under the Consumer Rights Act 2015, and where you have paid for a digital service you have statutory remedies if it is faulty.
If you are a business user: except for the liabilities that cannot be excluded above, our total liability to you arising out of or in connection with the Service in any 12-month period is limited to the greater of £100 and the amounts you paid us for the Service in that period, and we exclude liability for loss of profit, loss of business, loss of opportunity, loss of data (to the extent not caused by our breach of data protection law) and indirect or consequential loss.
For all users: we are not responsible for the acts or omissions of other members, for content posted by members, or for any transaction or dealing you enter into with another member or third party. Your decisions to deal with, invest with, lend to, hire or contract with anyone you meet through Gatha are yours alone.
17. Your liability to us (business users)
If you are a business user, you will compensate us for losses, costs and claims we suffer arising from your breach of these Terms, your content, or your unlawful use of the Service. This clause does not apply to consumers.
18. Apple App Store terms
If you downloaded the App from the Apple App Store, the following also applies:
These Terms are between you and us, not Apple. Apple is not responsible for the App or its content.
Apple has no obligation to provide maintenance or support for the App.
If the App fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation for the App.
Apple is not responsible for addressing claims by you or a third party relating to the App, including product liability claims, claims the App fails to conform to legal or regulatory requirements, and consumer protection or similar claims.
In the event of a third-party claim that the App infringes intellectual property rights, we, not Apple, are responsible for its investigation, defence, settlement and discharge.
You confirm you are not located in a country subject to a US Government embargo or designated as "terrorist supporting", and are not on any US Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
You must comply with applicable third-party terms when using the App (for example, your mobile network terms).
19. Google Play terms
If you downloaded the App from Google Play, you must also comply with the Google Play Terms of Service.
20. General
Transfer: we may transfer our rights and obligations under these Terms to another organisation, and will tell you if we do; your rights are not affected. You may not transfer your rights or obligations without our written consent.
Severance: if any part of these Terms is found invalid or unenforceable, the rest continues in force.
No waiver: if we do not enforce a right immediately, we can still enforce it later.
Third-party rights: except for Apple under Section 18, these Terms do not give rights to anyone other than you and us.
Entire agreement: these Terms, the Community Guidelines and the Privacy Policy are the entire agreement between us regarding the Service. If you are a consumer, this does not exclude any liability for things we have said that you have relied on.
21. Governing law and disputes
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts, and you benefit from any mandatory consumer protections of the law of the part of the UK where you live.
If you have a complaint, please contact us first via Section 22 and give us the chance to resolve it. Most issues are resolved quickly this way.
22. Contact us
UK Homes Network Ltd (trading as Gatha) UK Homes Network Ltd
5 Stubbs Grove, Coventry, West Midlands, CV2 3GD Email: [email protected] Telephone: 07751 589563